Loan Prolongation

Instructions for Loan Prolongation

If you have financial difficulties, we can help extend your loan repayment date easily.

Note: You can only extend your loan from 03 days before the due date of your contract.

Please follow these instructions to get your loan due date extended:

Step 1: Check the minimum payment amount by:

  • Logging in to your "Personal Account" at
  • In the “My Loan” section, you can check the minimum payment amount.
  • You could also contact one of our customer service representatives on: +94117811555 to check the minimum payment amount on your loan

Step 2: Make payment as instructed here.

Pay the minimum amount to extend your loan or Pay the full amount due to settle the loan

If you encounter any problems in extending your loan, please call our Customer Care Call Hotline on: +94117811555

Working Hours: 8:30 am - 05:30 pm (Monday to Friday)